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AUTO GLASS AMERICA, LLC, a/a/o Glenda Thompson, Plaintiff, v. ALLSTATE INSURANCE COMPANY, Defendant.

27 Fla. L. Weekly Supp. 1042a

Online Reference: FLWSUPP 2712THOMInsurance — Automobile — Windshield repair — Appraisal — Prohibitive cost doctrine — Where repair shop contests insurer’s motion to compel appraisal of windshield repair claim on grounds of prohibitive cost doctrine, evidentiary hearing is required on shop’s ability to pay appraisal fees and costs, expected cost differential between appraisal and litigation, and whether cost differential is so substantial as to deter bringing claims

AUTO GLASS AMERICA, LLC, a/a/o Glenda Thompson, Plaintiff, v. ALLSTATE INSURANCE COMPANY, Defendant. County Court, 13th Judicial Circuit in and for Hillsborough County, Civil Division. Case No. 19-CC-024653, Division H. December 9, 2019. Raul Palomino, Judge. Counsel: Kevin R. Richardson, Emilio W. Stillo, and Andrew B. Davis-Henrichs, Stillo Richardson P.A., Davie, for Plaintiff. Holli Carrol Wares, Law Offices of Robert J. Smith, for Defendant.

ORDER

THIS CAUSE came before the Court on November 25, 2019, on Defendant’s Motion to Dismiss Complaint, Demand for Appraisal, and Motion for Protective Order Regarding Discovery, and Plaintiff’s Motion for Evidentiary Hearing, and the Court, having reviewed the relevant legal authorities, and having heard argument of counsel, hereby finds as follows:

1. Defendant’s Motion to Dismiss Complaint, Demand for Appraisal, and Motion for Protective Order Regarding Discovery, is ABATED until such time as the Evidentiary Hearing is concluded.

2. Plaintiff’s Motion for Evidentiary Hearing is GRANTED.

3. Defendant has filed its Motion to Dismiss Complaint, Demand for Appraisal, and Motion for Protective Order Regarding Discovery. Plaintiff has contested the Defendant’s Motion by raising several legal arguments in response thereto, including the Prohibitive Cost Doctrine. Additionally, Plaintiff has filed its Motion for Evidentiary Hearing. The Prohibitive Cost Doctrine stems from Green Tree Financial Corp.-Alabama v. Randolph, 531 U.S. 79 (2000), which recognizes that the costs of arbitration can be prohibitive and render an agreement unenforceable by denying a plaintiff access to the forum. The applicability of the Prohibitive Cost Doctrine must be made on a case by case basis and requires an evidentiary showing of individualized prohibitive expense. Zephyr Haven Health & Rehab Center, Inc. v. Hardin, 122 So. 3d 916 (Fla. 2d DCA 2013) [38 Fla. L. Weekly D2070a] (citing Bradford v. Rockwell Semiconductor Systems, Inc., 238 F. 3d 549 (4th Cir. 2001)); FI-Tampa, LLC v. Kelly- Hall, 135 So. 3d 563, 567 (Fla. 2d DCA 2014) [39 Fla. L. Weekly D748a].

4. In so much as Plaintiff argued in its Motion that it is entitled to an Evidentiary Hearing, the parties are hereby directed to set an evidentiary hearing on the issue of the application of the Prohibitive Cost Doctrine. Per Zephyr Haven Health & Rehab Center, the evidentiary hearing shall focus on Plaintiff’s ability to pay the appraisal fees and costs, the expected cost differential between appraisal and litigation in court, and whether the cost differential is so substantial as to deter the bringing of claims. Id. at 922 (citing Bradford, 238 F. 3d at 556); see also FI-Tampa, LLC, 135 So. 3d at 567.

5. The parties and their counsel shall be permitted to conduct discovery limited to the issues pertaining to the issue of appraisal, including but not limited to Plaintiff’s defenses to enforceability of the instant appraisal agreement.

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