35 Fla. L. Weekly D1934a
43 So. 3d 127
Insurance — Personal injury protection — Where insurer raised, as an affirmative defense in medical provider’s action for PIP benefits, the insured’s failure to attend a duly scheduled independent medical examination, plaintiff moved for summary judgment on the affirmative defense, and defendant filed, in opposition, the affidavit of the records custodian for the vendor responsible for scheduling IME appointments, attaching a notice letter which was sent by certified mail to the claimant, together with the signature confirmation receipt signed by claimant, and the fax transmittal cover page which contained the date, time, and location for the IME, together with the transmittal verification report and an indication that the fax was sent to the office of claimant’s attorney, it was error for the trial court to strike the affidavit on the basis that it was hearsay because the person who sent the fax was the only person who had personal knowledge of whether the fax was sent — In order to lay a foundation for business records exception to hearsay rule, it is not necessary to call the person who actually prepared the document — To the extent the records custodian failed to lay a sufficient foundation for the admission of the fax as a business record in her affidavit, trial court was required to afford insurer at least one opportunity to amend the affidavit to correct this technical defect before entering summary judgment — Circuit court appellate division departed from essential requirements of law in affirming trial court’s denial of insurer’s request to amend affidavit to correct technical deficiencies