Progressive Denying Manual Therapy Codes

DID PROGRESSIVE DENY YOUR MANUAL THERAPY (97140) CODES CLAIMING IT WAS “MASSAGE” (97124).


If Progressive DENIED your Manual Therapy codes and claimed that it is REALLY Massage Therapy then we can help you get paid! Progressive is wrongfully denying Manual Therapy and claiming it is Massage Therapy.


Everyone knows that Manual Therapy and Massage Therapy are closely related. But they are obviously two different types of therapy. If your notes say that you performed manual therapy and you billed for manual therapy, then Progressive needs to pay your bill.


*IMPORTANT NOTE* Please make sure you are performing manual therapy when you bill for it. I had one doctor put “massage therapy” in his notes but billed for manual therapy. That’s incorrect.


Our office has gotten doctors paid for this situation. Progressive isn’t the only company doing this. I’ve seen GEICO and Liberty Mutual do the same thing.


If you want to discuss this please call our office.


For more information on how to PROPERLY document your notes on manual therapy please click here.