Did Insurance Deny Your Manual Therapy Codes by Claiming It Was “Massage”?
Every medical treatment has a Current Procedural Terminology (CPT) code when evaluated and input into an insurance company’s system. CPT codes included in a customer’s policy will be approved for coverage, and excluded CPT codes will be denied. This can cause some trouble for similar therapies with similar CPT codes but greatly different treatment purposes. A common example of CPT code mix-ups is manual therapy (CPT 97140) and massage therapy (97124). Some professionals in insurance, billing, and medical industries inadvertently